DeckMaster is becoming TrueDecks! Same ownership, same services, new name.

ABOUT US

The History of DeckMaster

 

 

DeckMaster is a family-owned and operated business based in Maryland that offers a wide range of services for your deck and patio needs. Whether you need deck or patio cleaning, sealing, repair, or construction, DeckMaster has the expertise and experience to handle any job with excellence.

Our Story

DeckMaster was founded in 1999 by Jose Ugalde, who had a vision to create a better and more efficient way of cleaning and restoring wood decks. As a former technician for a pressure washing company, Jose witnessed day after day how poor the cleaning methods were and how they caused damage to the wood of the deck. He knew that there had to be a better way.
Jose spent years testing and experimenting with different methods, chemicals, and pressure levels to find a safe yet effective method. Then, he pioneered the PressureLess™ cleaning and preservation system, which is a revolutionary process that removes dirt, debris, and old sealants and stains without harming the wood’s composition. Unlike power washing, this low-pressure system does not cause damages such as raising wood grain and causing splintering of the wood. It also uses a safe and effective chemical mix that opens the pores of the wood and restores its natural tone followed any our preservation system.
Since then, DeckMaster has grown to become one of the leading deck and patio companies in Maryland, DC and Virginia. We have served thousands of satisfied customers with our high-quality services and products. We have also expanded our services to include deck and patio construction, custom designs, deck repairs, exotic wood restoration and care, exterior house washing, and more. 
deckmaster
As the industry is changing over the years and wood is becoming less reliable and composite deck materials such as Trex, Timbertech, Azek and Fiberon are becoming more affordable and best value, our company has adapted to the industry standards and customer’s demands in composite decking. We are always researching and innovating not only in deck restoration but also in best deck and patio construction practices and solutions. 
We are also experts in building paver patios, screened porches, gazebos, pergolas, fences and custom residential and commercial projects. No job is too small or too big for us.
composite deck

Our Mission

Our mission is to provide our customers with the best possible service and value for their deck and patio projects. We aim to exceed their expectations with our professionalism, craftsmanship, and attention to detail. We also strive to protect their investment by using the best materials and techniques available in the industry.
We are not just another deck and patio company. We are DeckMaster: The One Place for All Your Deck and Patio Needs. Why hire multiple companies when you can just hire one trusted place.

Our Values

At DeckMaster, we value:

We use only the highest quality materials and workmaship for our services. We also follow strict quality standards and procedures to ensure that every job is done right for the most affordable price possible without jeopardizing quality and warranty.

We are honest, transparent, and ethical in everything we do. We honor our commitments and stand behind our work. Reputation is our priority.

Customer service is still alive! We have full time customer service staff answering the phones in real time. We listen to our customers’ needs and preferences and work hard to meet them. We treat our customers with respect and courtesy and always go the extra mile to make them happy and keep them updated throughout the whole process. We also have full time super intendents and project managers overseeing quality control. So yes, customer service is still alive at DeckMaster!

DeckMaster is the pioneer in the industry. We are always looking for new ways to improve our services, tools, best practices and test different products. We also use state of the art equipment to deliver the most accurate and affordable estimates in the industry. We embrace change and challenge ourselves to learn new skills and technologies to stay on top of industry standards. We don’t just follow the code. We make the code. The rest follow us.

We work together as a team to achieve our goals. We support each other and share our knowledge and expertise. Our system allows to communicate effectively betwen teams to minimize unexpected issues and provide better quality control and smooth process.

Who We Are

DeckMaster is a family-owned business specializing in deck building and restoration since 1999. With over 24 years of experience and more than 20,000 satisfied customers, we’re proud to exceed industry standards and deliver high-quality craftsmanship for the best value. We earn most of our work through referrals and repeat business, and we hold the #1 spot online for being the most reputable and popular company in various consumer-rated websites such as Google Local Certified Business, Facebook, Accredited Better Business Bureau, Angi Super Service Award Winner, CheckBook, NextDoor, Houzz, Yelp, and more.
We understand that transparency is key in today’s market, where scams and unreliable companies are becoming more common. To demonstrate our legitimacy, we invite you to check our company’s history and reputation through public records and links to consumer rating websites:
deckmaster van

Good standing Maryland business search

Home improvement license search

DeckMaster Google Reviews

Angi Consumer rated website

bbb-logo-A-rating

A+ Accredited Better Business Bureau

Checkbook highly rated company

Contact Us

If you are interested in any of our services, please contact us today by phone at (240) 404-0207 or by email at cservice@deckmaster-us.com. You can also visit our website at www.deckmaster-us.com to learn more about us, see our gallery of previous projects, read our customer reviews, and request a free price estimate.
DeckMaster, Inc.™is becoming TrueDecks® Same ownership, same services, new name. Don’t miss this opportunity to work with the best deck and patio company in Maryland. Call DeckMaster today and get ready to enjoy your outdoor space like never before!

 

SEE WHAT OUR CLIENTS SAY

DeckMaster
DeckMaster
4.8
Based on 258 reviews
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R LR L
21:07 26 Feb 23
Deck Master achieved our vision of a minimalist and yet modern and low maintenance look to showcase new fresher style with less obstruction. Pavel, the project manager was professional and very responsive. The quotes he gave us was reasonable, affordable, and the workmanship was remarkable - even better than their most expensive competitor. Yelka has superb customer service and she really took care of our needs and questions. The work of the crew was meticulous. Not to mention Carlos who installed the Trex Signature Horizontal Rod Railing had such attention to details and took into consideration our feedback and made things look well done.
Isabella ZinkIsabella Zink
19:33 16 Jan 23
Had the best experience working with DeckMaster, Inc. My house has a historical designation which requires extra permitting and permission. Jose took care of all of that and he and his team fully replaced the existing deck with a much sturdier, better designed one. The whole process was smooth and efficient once the permitting was over, and I look forward to the final painting and finishing in the spring.
Alan JoiceAlan Joice
01:07 31 Dec 22
Deck Master (1) removed our old rotting ground level wooden deck and replaced it with a beautiful paver patio with sitting walls (2) replaced our deteriorating porch wooden steps with composite vinyl/trex lighted steps (3) replaced our porch screens, cleaned and stained porch all fascia boards including vinyl cladding on vertical fascia. All work was done in a very professional way with separate crews that specialized in the work that needed to be done including the demolition. Each crew would show up and work until work was completed and then clean up and remove all construction debris. Crews and construction managers and office managers were friendly and responsive to our concerns. All materials and installation were top quality resulting in an impressive finished product. I highly recommend Deck Master.
Ben ActonBen Acton
16:10 15 Nov 22
DeckMaster did a great job of replacing our old deck with a Trex structure that looks beautiful & substantial. The initial estimate was timely, accurate & reasonably priced. The installers were prompt, courteous & carefully cleaned up when finished. My emails & phone calls to them were promptly responded to. I recommend DeckMaster highly.
Xylon FunesXylon Funes
16:32 25 Jul 22
the customer service was great. Melanie explained me about the services that DeckMaster provide. I decided to do a deck maintenance, and I was amazed of the great job that they did. When the people arrive to my house, I told them that I do not like shoes on my house, and they listen to me. My deck now looks like never before super clean. Overall the experience with DeasMaster was excellent.
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